How to Appeal against 2025 PIP Decision: Around one million people across England and Wales are now uncertain about their Personal Independence Payment (PIP) after the UK government announced stricter rules. These changes may stop many people from qualifying, even if they previously received support.
Under the new rules, claimants must now score at least four points in one single category to qualify for PIP. Before, you needed to get eight points across all categories. The new system has made it harder for many people to get approved, even though the PIP process was already seen as difficult, confusing, and stressful.
If your claim is rejected or you get a lower award than expected, don’t worry—you still have the right to appeal. Here’s a clear guide on how to do it.
Stage One: Ask for a Mandatory Reconsideration
The first thing you need to do is ask the DWP to review their decision. This process is called a mandatory reconsideration. It must be requested within one month of your original PIP decision, but in some cases, you can ask up to 13 months later (according to Turn2Us).
You can ask for a reconsideration in three ways:
- In writing: Send a letter to the address at the bottom of your decision letter.
- By phone: Call the number on your decision letter. It’s a good idea to follow up with a written confirmation.
- Online: Fill out the reconsideration form online, save it, print it, and post it to the address on your letter.
When asking for a reconsideration, you should clearly explain what part of the decision is wrong and why you believe you should have received more points. Focus on how your health condition affects your daily life and what points you think you should have scored.
If you already receive some PIP and you’re only appealing the amount or the length of the award, your current payments will continue during the appeal.
Stage Two: Appeal to a Tribunal
If the DWP does not change its decision after reconsideration, you can appeal to an independent tribunal. This panel is not connected to the government, and they will look at your case with fresh eyes.
You must appeal within one month of the DWP’s reconsideration decision. You can submit your appeal online or on paper through the gov.uk website.
After applying, the DWP will send you a full file of your case. Go through it carefully and take note of any mistakes, missing details, or points you believe were wrongly scored.
Many cases don’t even reach the hearing stage, as the DWP sometimes changes its decision before then. However, if your case goes to a tribunal, this is your chance to explain what went wrong and why you deserve more points.
Tribunal hearings can be done in person or remotely, and they must be made accessible if you have any special needs. According to Turn2Us, your chances of winning are much higher if you attend the hearing in person.
Help With Appeals and Appointing a Representative
If you don’t feel confident doing it all on your own, you can get help.
You can appoint someone to represent you, like a friend, family member, or someone from a local support group or Citizens Advice. A representative can help you prepare your appeal, respond to letters, and give advice. They will receive updates about your case and any medical evidence.
To register a representative:
- Mention them when you send your appeal
- Or write later to HMCTS Benefit Appeals, PO Box 12626, Harlow, CM20 9QF
If you’re not comfortable using a computer, The We Are Group can help. Call them at 03300 160 051, Monday to Friday, 9am to 5pm.
Or text FORM to 60777 to get a call back.
For more help, email contactsscs@justice.gov.uk or call the benefit appeals helpline at 0300 123 1142. For Welsh language support, dial 0300 303 5170.
Even though the new rules make it harder to claim PIP, you still have rights. Don’t give up if your application is rejected. Many people successfully challenge DWP decisions, especially when they attend a tribunal. Get support, prepare well, and keep going—you might just get the decision reversed.
FAQ
How do I appeal a rejected PIP decision in England or Wales?
You must first request a mandatory reconsideration from the DWP within one month of your decision. If they don’t change the outcome, you can appeal to an independent tribunal.
What is a mandatory reconsideration for PIP?
It’s a formal request asking the DWP to look at your case again. You can do this by phone, by letter, or using an online form, and it should include why you believe the decision was wrong.
What happens if my PIP appeal goes to a tribunal?
A panel will review your case independently. You’ll have the chance to explain where you believe you deserve more points. Many decisions are overturned in the claimant’s favour.
Can someone help me with my PIP appeal?
Yes, you can appoint a representative, such as a friend, family member, or someone from Citizens Advice. They can help prepare your appeal and speak on your behalf.
Do I still get PIP while waiting for an appeal?
If you’re appealing the amount or length of your award—not a full denial—your PIP will continue during the appeal process.
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